Contact us
Something about a plan, an install, or an order that is not sitting right? Email us. An actual person reads it — there is no phone tree to get through first.
Message us in whichever of this site's languages is easiest for you — we reply in the same one.
Faster in the app
After the eSIM is on your phone, message us from inside the app instead — your order details travel with it automatically, so we skip the back-and-forth of asking which plan you mean.
Download the app →Response time
We reply within one business day and usually much sooner. We work on European hours, five or six behind Thailand, so a message sent in the Thai evening is normally answered by the time you wake up.
Company
BILPP OÜTallinn, Estonia
BILPP OÜ, registered in Estonia, is the company behind Thailand eSIM. Send press and partnership queries to the same address.